The Federal Airports Authority of Nigeria (FAAN) has clarified that Uber, Bolt and other e-hailing platforms have not been subjected to a blanket ban at airports under its management.
The clarification, issued on Thursday, August 20, 2026, followed concerns over restrictions affecting ride-hailing services at the Murtala Muhammed International Airport, Lagos, and Nnamdi Azikiwe International Airport, Abuja.
FAAN said it was engaging the affected operators to establish a framework that would align their services with airport security and operational requirements.
The authority said the process was aimed at ensuring that vehicles and drivers operating within airport premises are identifiable and accountable without limiting passengers’ access to transportation options.
The development comes amid the rollout of the Airport Car Hire Rank Management System (ACHRAMS), FAAN’s digital framework for managing commercial ground transportation.
FAAN said ACHRAMS was not an e-hailing application and was not designed to compete with Uber, Bolt or similar platforms. Rather, it was introduced to improve operational oversight, facilitate vehicle tracking and manage applicable airport charges.
The system has, however, sparked concerns among transport operators over registration requirements, vehicle standards and operating conditions.
READ ALSO: FAAN Denies Ordering Airport Taxi Drivers To Buy 2020 Model Vehicles
The dispute with Uber and Bolt intensified after FAAN directed the companies to suspend commercial activities at airports under its control pending formal operating agreements.
The directive, dated July 30, 2026, was followed by complaints of reduced vehicle availability and higher fares at some terminals.
FAAN said the issue was not a move to permanently exclude e-hailing companies, but part of efforts to establish clear conditions for their operations within airport premises.
It cited concerns over passenger solicitation and touting as among the challenges requiring tighter controls over commercial transportation.
The authority said discussions with the affected operators were focused on safety, security, accountability, operational monitoring and orderly passenger pick-ups.
FAAN acknowledged that the process may have inconvenienced some travellers but said talks were continuing towards a workable agreement.
The development echoes a similar dispute in December 2019, when FAAN denied reports that it had banned Uber, Bolt and other e-hailing services from Lagos and other Nigerian airports.
FAAN said its priority remained passenger safety and orderly airport operations, while reaffirming its readiness to work with e-hailing companies on a sustainable framework.