Cynthia Ezegwu
The Corporate Affairs Commission (CAC) has announced plans to deploy an Artificial Intelligence (AI) agent to clear a backlog of about 7,000 company registration applications and reduce delays in service delivery.
Registrar-General of the CAC, Hussaini Magaji, disclosed this at a stakeholders’ forum in Kano on Monday.
In a statement posted on the commission’s official social media handle and cited by PUNCH Online on Tuesday, Magaji said the initiative was part of a “complete overhaul” of the Company Registration Portal launched in June 2025.
According to him, the AI-driven system is designed to speed up compliance, registry, and customer service processes with improved accuracy.
“The AI agent will handle requests across compliance, registry, and customer service with speed and accuracy. Name reservation under the new system is now as simple as opening an email account, with instant approvals and alternative suggestions when preferred names are unavailable,” he explained.
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Magaji acknowledged that some customers had experienced delays, attributing the setbacks to the high volume of applications being processed.
To manage inquiries more effectively, the CAC is also programming the AI to triage correspondence. The Registrar-General noted that the system would be able to read up to 3,000 emails per minute, detect duplicate requests, and redirect messages to the appropriate units for faster responses.
He added that the AI initiative was in line with the Federal Government’s drive to improve Nigeria’s business environment by simplifying registration processes and accelerating approvals.