The Lagos State Government has cautioned schools against unnecessarily restricting parents and guardians from buying approved books, uniforms and stationery from suppliers other than the schools.
The government gave the warning through the Lagos State Consumer Protection Agency, LASCOPA, on Sunday, September 6, as schools prepare to reopen.
It urged parents and guardians to understand their consumer rights and report any practices they consider unfair or restrictive.
According to LASCOPA, parents are typically given lists of approved textbooks, stationery and uniforms after their children complete the admission process.
The agency, however, noted that parents may sometimes find the same approved or equivalent items at other outlets, possibly at lower prices.
It said parents should generally have the freedom to decide where to buy such items when equivalent products that meet the school’s requirements are available elsewhere.
LASCOPA illustrated the issue with a situation in which a parent purchases the required books or uniforms from another supplier but is subsequently told by the school, “No. You must buy them from us. We don’t accept books or uniforms purchased elsewhere.”
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The state government said schools should not impose such restrictions without justification where parents can obtain equivalent approved products from other suppliers.
“Where equivalent approved products are reasonably available elsewhere, parents and guardians should generally be free to choose where to purchase them.
“A school should not unnecessarily restrict parents from buying equivalent approved books, uniforms or stationery from other suppliers,” the agency added.
LASCOPA also encouraged parents and guardians not to remain silent when they encounter practices that raise consumer protection concerns.
The agency stressed that consumers have the right to make informed choices, particularly when purchasing items associated with their children’s education.
“You have a choice. Know your rights. Speak up,” the agency stated.
Parents and guardians with complaints have been advised to report their grievances to LASCOPA for appropriate action.
The agency also said members of the public could reach it through its emergency lines to report consumer protection concerns.
With schools set to resume, the Lagos State Government reiterated its call for parents and guardians to be vigilant about their consumer rights and seek help from the relevant authorities when necessary.
“In Lagos State, consumers are kings,” the government said.