The Federal Commissioner of the Public Complaints Commission (PCC) in Ogun State, Morakinyo Akinleye, has disclosed key performance figures of the commission, revealing that over a thousand complaints were handled within a 16-month period.
Akinleye made this known on Thursday, the 29th of January, 2026, while responding to questions from journalists at the January Media Parliament and Guest Forum organised by the Nigeria Union of Journalists (NUJ), Ogun State Council.
He explained that between September 2024 and December 2025, the Ogun State office of the commission received a total of 1,142 complaints, out of which 783 had been successfully resolved.
According to him, 359 cases, representing 31.44 per cent, are still being attended to, stressing that the commission remains committed to efficient and people-oriented service delivery.
The federal commissioner noted that upon assuming office in September 2024, he met 520 existing complaints. He said 343 of those cases were resolved, while 177 were carried over as pending.
Speaking further, Akinleye clarified that the PCC is statutorily empowered to receive and investigate complaints from members of the public against government agencies and private organisations, with the aim of achieving peaceful and fair resolutions.
Providing a breakdown, he said: “520 complaints were inherited as at September 2024, when I assumed office. Out of which 343 complaints (65.96%) were resolved, while 177 complaints (34.04%) remained pending.
“Between September 2024 and December 2025, the Ogun State Office received 622 new Complaints, of which 440 Complaints (70.74%) were successfully resolved, leaving 182 Complaints (29.26%) ongoing.
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“In total, Ogun State Office handled 1,142 Complaints from September 2024 to December 2025. Out of these, 783 cases (68.56%) were resolved, while 359 cases (31.44%) are still ongoing, reflecting the Commission’s commitment to effective service delivery.”
Akinleye also emphasised that the commission has full authority to investigate the activities of any government agency and report defaulting organisations to the Federal Government. He acknowledged the cooperation and support received from various government institutions and media organisations, noting that such partnerships have played a significant role in the successes recorded under his leadership.
He further encouraged members of the public to take advantage of the commission’s services by visiting any of its five offices in the state or engaging through its social media platforms, assuring that all services are rendered free of charge and strictly in the interest of the people.
Earlier, the Chairman of the NUJ in Ogun State, Comrade Wale Olanrewaju, welcomed the commissioner to the forum. He explained that the engagement was designed to enlighten journalists and the general public on the functions of the commission and the benefits citizens can derive from its operations.