The Nigeria Immigration Service has called on Nigerians in the United Kingdom whose contactless passport applications have been delayed to submit their details for intervention.
The Service made the appeal on Sunday through its official X handle, asking affected applicants who completed the contactless passport process but are yet to receive their documents to fill out a designated Passport Application Resolution Form.
According to the NIS, the initiative is aimed at identifying and resolving outstanding passport-related complaints among Nigerians in the UK.
Applicants are required to provide information including their full names, contact details, application and reference numbers, as well as their current location in the UK.
The form also asks applicants to state whether they submitted a self-addressed envelope alongside their old passports to the Nigerian High Commission and whether they have tracked the progress of their applications.
The NIS said complaints submitted through the form would be compiled and reviewed within three working days of submission.
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The latest development comes shortly after the Service announced the deployment of a passport intervention team to four UK cities as part of efforts to clear a backlog of applications.
The intervention exercise is scheduled to take place in London and Manchester between September 7 and 19, while officials are expected in Aberdeen and Cardiff from September 21 to 26.
The Service said the exercise would focus on addressing pending applications and assisting Nigerians requiring new passports, renewals and other passport-related services.
Applicants seeking fresh passports or renewals were also advised to complete their applications and make the required payments through the NIS Passport Application portal before attending the intervention exercise.
The NIS said the measures were part of ongoing efforts to resolve outstanding passport issues and improve service delivery to Nigerians in the United Kingdom.